S h i p p i n g & R e t u r n s
Goods we carry in stock will be dispatched within 3 working days.
Islands and Outside of the UK may incur additional charges.
For larger items, we will need to offer a quotation first.
Please contact us for a quote, with the details of your order and its destination.
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Since 1st of January 2021, UK is no longer member of the EU and the implication of this
is that European customers are likely to be charged import tax. This amount varies depending on the
value of the order, typically it will be 20%, but the recipient of the goods is responsible for the payment of these charges.
All small businesses are adjusting to these changes and we are sorry for the inconvenience.
We urge our European customers to contact us prior to purchasing goods as on some occasions,
we might be able to ship from EU to the EU and therefore no additional taxes will be payable.
This service is available within the store opening times.
You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and
fair reason, subject to the above provisions and provided you are not liable for extra charges.
If there is no one to accept the order on the scheduled delivery date the goods
may be returned to the factory and we reserve the right to charge you
an additional re-delivery charge.
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You must, if reasonably practicable, examine the Goods before accepting them.
These might include things such as accidents, breakdowns, fire, flood, storm, severe weather,
We are not responsible where this causes a delay or failure in delivering your goods.
It is the customer’s responsibility to make sure that the item they are purchasing
will fit thought the access doors and corridors and into the chosen room.